The customer service that I experienced with Chris Hodges was above and beyond what I expected. He was very knowledgeable, polite and always updated me on the progress of my repairs. I will definitely return thanks to him.
I work in the industry, and my customer has a small fleet of Ford trucks. I've worked closely with Chris Hodges for a few years now. He's an excellent service advisor. He communicates well with his customers and makes my job way easier!
This was the best experience I had when dealing with some issues with my truck. These guys were professional and the service was outstanding. I was back into my truck the next day. Carlton my service person kept in touch with me and knew I was leaving out of town today. He made sure all the work was completed and had me out the door in plenty of time to leave out of town. I would highly suggest using this group as you won’t be disappointed.
Brought the 2015 in for some work, always scary when getting these truck worked on, but Carlton was professional took care of me and Chris B was very knowledgeable to talk with about the service required. This is the second time I have came in, and both time were great business experience. Thanks guy.
Houston, Texas, 77026
jtalbot@machaikford.com